![]() ![]() There is a unique package guid assigned to each MSI file, so Windows will know if it is the right one. It must be the exact MSI that was used, and not just a similar one. Just for the record: If you have access to the original MSI that was actually used to install the product, you can use this to run the uninstall. Most of the times it is located in C:Programs files or C:Program files(x86) 2. This command line tool ( msizap.exe) also had a GUI available ( MSICUU2.exe), both tools are deprectated (try the link to the new cleanup tool listed above). Go to the installation folder of Webroot SecureAnywhere. In most cases MSI packages can be uninstalled from add/remove programs from the control panel even if you don't have the original installation database for the MSI - the uninstall is run from a cached copy of the original MSI in the system folder %SystemRoot%\Windows\Installer (in some cases this cached MSI could be missing, see section 12 here for potential causes).Įarlier versions of MSI tended to trigger this problem (asking for the original installation media) more often (Office back in the day), and legacy MSI files can still cause uninstall problems that can only be solved using the msizap.exe tool (this tool is deprecated, outdated and no longer supported). Here is a more comprehensive explanation of the problem: Why does MSI require the original. ![]() our SUPPORT TEAM - There are certain sudo commands that the support team has access to which allows them to force an uninstall. Note: If Webroot SecureAnywhere does not initially. Select the Webroot SecureAnywhere line item and then click Uninstall. Important: Make sure Webroot is shutdown before uninstall as stated in 1. Uninstall Windows 10 In the Search field near the Start Menu, type 'appwiz.cpl' (without quotes). If you experience this with a vendor MSI it is highly recommended that you report the problem to their support team. Webroot SecureAnywhere is now uninstalled. It is not normal or standard MSI behavior to ask for the original source media - it indicates a badly designed MSI package. Perhaps try the tool linked to in saschabeaumont's answer. When the uninstall process is complete, a window opens automatically in your default browser. Under Webroot SecureAnywhere, open the Tools folder, then click Uninstall Webroot. This new tool appears to have been deprecated as well. Click Programs or All Programs, then navigate to the Webroot SecureAnywhere folder. Click the name of your Webroot product and then click. takeown /F 'c:\program files (x86)\webroot' /R /D Y 'c:\program files (x86)\webroot' /s /q ) Since your rmm is running as ntauth/system, it doesn't pop up the box asking, it just does it. Now if only the rest of webroot worked as well as their uninstall process. This newer support tool can be tried on recent Windows versions if you have defunct MSI packages needing uninstall. Click the Start button on your desktop and select Control Panel. No msi strings or powershell wizardry needed. Part 4: Run the Webroot utility WRUpgradeTool.exeĭownload and Save the Webroot WRUpgradeTool.exe cleanup utility to your Desktop.Update, Stein Åsmul: There is a whole list of cleanup approaches here (recommended). If you simply see a dialog that reads " Webroot Desktop Firewall Removal Completed," click OK, then click Close and proceed to the next section. Jul 12th, 2022 at 11:07 PM check Best Answer The uninstall command line you have is along the right path but try using this instead - bear in mind that you need to manually type this in and not copy-paste: 'C:\Program Files\Webroot\WRSA. Click Yes to restart now, or No if you plan to restart later." We recommend you restart our computer now. Once the uninstallation is complete, you can start installing the Bitdefender security app. If Webroot firewall drivers are detected, they will be removed and you will receive the dialog: " Webroot Desktop Firewall Removal Completed. In order to uninstall another security solution, access the link corresponding to the antivirus app currently installed on your Mac and follow the instructions available on their website. Removes Webroot SecureAnywhere by force Run the script once, reboot, then run again Source The definitive guide to removing Webroot Safe Mode run WRSA -uninstall 'C:\Program File (x86)\Webroot\wrsa.exe -uninstall' Reboot in Safe mode unless on WIFI Run the script Ru. Click the Clean button to begin the cleanup process.Double-click the CleanWDF.exe utility to run it.This program should be removed, as it is no longer supported. It can also benefit those who may have had, or are still running, the legacy Webroot Desktop Firewall software. Note: Running CleanWDF.exe can benefit those who previously installed or were running Webroot Internet Security Essentials/Complete. ![]()
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